Shipping policy

At Vallesco, we combine premium timepieces with reliable global logistics.

Order Processing Time

Orders processed within 24-48 business hours after payment confirmation. Confirmation email with tracking sent upon dispatch.

Estimated Delivery Times

• Standard: 3-9 business days
• Extended: 10-15 business days (customs, peak seasons)

Shipping Partners

DHL, FedEx, UPS, USPS, Royal Mail, Deutsche Post, Swiss Post, and trusted local carriers.

Customs, Duties & Taxes

We cover all customs duties and import taxes. No additional fees upon delivery.

Worldwide Shipping

We deliver to almost every country. If your address appears at checkout, we ship to you.

Order Changes & Cancellations

You have up to 24 hours after placing to request changes. Once dispatched, no modifications possible. Contact support@vallesco.com immediately.

Lost or Damaged Shipments

Contact us at support@vallesco.com within 7 days of expected delivery with order number and photos.