Refund policy

Refund Policy

Returns

We accept returns within 30 days of delivery. Items must be unused, in original packaging.

Refund Process

To start a return, contact us at support@vallesco.com. Refunds are processed within 5-10 business days after we receive the item.

Non-Returnable Items

Custom or personalized orders, gift cards, and items marked as final sale.

Damages

Inspect your order upon delivery. Contact us immediately if defective, damaged, or incorrect.